Well, I received an answer from the manufacturer that I'll paste below in case someone else runs into this problem:
Removing the valve is simple. 1. Shut off your house water at the mainline.
2. Disconnect the nut end of the connector first. This is the chrome nut that attaches to the faucet. It should only be hand tight, but some installers will wrench them on. A 6 or 8 inch adjustable wrench will work fine. For the toilet it's the large white plastic nut connected to the toilet tank.
3. Rotate the valve on the pipe counter-clockwise with a slight pull while turning.
4. After about 6 or 8 twists, the valve should turn itself completely off of the pipe.
5. When the valve is removed, you'll see about a half inch of the pipe tip will have these spiral scars. They look almost like a fine pipe thread. They're not. They're caused by the gripping teeth inside the valve when the valve is rotated. This is the important part. When you go to re-install your valves (they are re-usable if there is no damage to the O-ring inside), cut-away the scarred portion of the pipe. If you can't, then just smooth the pipe surface with emery cloth or a fine sand paper before re-installing your valve.
6. Push the valve back onto the pipe with a slight turn of the wrist a full 1 and one-quarter inches. It works well to measure and mark the pipe. Try and avoid "screwing" the valve onto the pipe. Just push it on with a slight turn of the wrist to the 1-1/4" mark.
Carter |